appsdirectdial

directdial - Advanced CTI

 

Certified!

  Vendor: Toolmaker
  P
rice:
213,00 € /User
           (10-license pack)


Vendor

Toolmaker Advanced Effciency GmbH
Westendstraße 34

D-86916 Kaufering

Germany

Contact: +49 (0)8191-968-0
Mail: sales@toolmaker.de

 

Highest productivity, maximum comfort

directdial is an intelligent CTI solution for IBM Power i. It integrates the functionality of computer and telephone, automates and simplifies telephone processes that otherwise would have to be performed manually. It offers countless conveniences over that of a normal PBX.

 

Users dial at the touch of a button or a mouseclick, professionally and accurately. With directdial you can dedicate your time to calling and communicating, in normal work places as well as in contact intensive departments (sales, retail, customer service or hotline). It makes calling more efficient, more relaxed and more productive for all employees.


Advantages

  • Dials at the touch of a button or a mouseclick
  • Dials directly from existing applications
  • Identifies incoming calls when coupled with application
  • Provides caller profile and information on screen
  • Enables VoIP integration via interface
  • Comfortable call management on IBM i
  • Measurable productivity increase for every user
  • Simple integration into existing applications

 

DataSheet

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

References

"directdial is the pacemaker for our sales department".
 

Edmund Geber,
Bavaria Getränke Logistik
GmbH & Co KG

 

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